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Privacy Policy

1. INFORMATION WE COLLECT & HOW WE USE IT

When you place an order, or use any online form on our website, we need to know your name and other information such as your postal address, telephone number, credit card number and expiry date or bank account details etc. By submitting this information you consent to use of the information in accordance with this Privacy Policy as amended from time to time.

We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.

We also work with third party service partners, who provide us with data collection, storage and reporting services. Under no circumstances are these partners permitted to use your information in any manner, other than to help us make our site more useful and efficient for our visitors.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

As a company we may also wish to provide you with information about special features on our website or any special service or products which we think may be of interest to you. If you would rather not receive this information, please do not click the box agreeing to this service. 

We may also want to provide you with related information from third parties, which we think, may be of interest to you. If you would rather not receive this information, please again, do not click the box agreeing to the mailing service.

If at any time you wish to have your information removed from our active databases, please send an e-mail entitled 'Remove from database' to candksupplies@btconnect.com. We will then take steps to ensure that the information is deleted as soon as possible.

2. OUR USE OF COOKIES AND OTHER INFORMATION GATHERING TECHNOLOGIES.

Cookies are small text files on your computer. A cookie contains identifying information. The cookie is used to make a link between you and the information you have provided to the website. This allows your shopping basket to be kept separate from other users and enables us to automatically complete some of the forms when you subsequently use them. You will not be able to create a shopping basket if your browser is set to disallow the creation of cookies.

The creation of a cookie on your computer does not give the website any access to other information such as your email address.

3. HOW WE PROTECT YOUR INFORMATION

Security as you would expect, is at the top of our agenda.

Handling payment card details is a massive responsibility and because of this, we use an industry leading 2048-bit encryption secure server that implements Secure Socket Layering (SSL) to ensure transactions remain unreadable when being sent from our server to the banks. These security measures are above and beyond what is called for by the industry, this means our customers can rest assured that their data is never going to be compromised, and will always be handled responsibly and professionally.

4. SALE OF BUSINESS

In the event that this business is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchaser's advisors and will be passed on to the new owners of the business so that they can continue to provide the service that we currently provide. We will require the purchaser to follow the practices disclosed in this privacy policy or give you at least three months notice of any proposed changes.

5. UPDATING YOUR DETAILS

If any of the information that you have provided to us changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an email entitled "Change of Details" to: candksupplies@btconnect.com or by sending a letter to accounts at:

C&K Supplies
Unit 21
Freemans Parc
Penarth Road
Cardiff
CF11 8TU

6. CHANGES

If we change our privacy policy we will post the changes on this page, and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also email you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes.

If you would like to contact us with any queries or comments please send an email entitled 'Online Security' to candksupplies@btconnect.com.

 

Secure Trading accepts all major credit cards
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